Shop Policy

Simple, Fair, Transparent

Everything you should know before your appointment — no fine print, no surprises.

Appointments & Arrival

Please arrive within 15 minutes of your scheduled time. Arrivals later than 20 minutes may need to be rescheduled so we stay on time for every client that day.

Cancellations

We ask for at least 24 hours notice to cancel or reschedule. Repeated same-day cancellations may require a deposit on future bookings.

Deposits & Payment

Larger jobs (paint correction, ceramic coating, PPF) may require a deposit to hold the date. Payment is due at completion — Amex and all major cards, Tap to Pay, Apple Pay, Cash App, Zelle and PayPal.

Vehicle Condition

Please remove personal belongings before your appointment. We are not responsible for items left in the vehicle. Excessive pet hair, sand, or biohazard conditions may add time and cost — we always quote before starting.

Results & Expectations

Detailing is restoration, not resurfacing. Deep scratches, etching, worn clear coat and permanent stains may improve dramatically but cannot always be fully removed. We will always tell you honestly what to expect first.

Our Guarantee

If something is not right, tell us within 48 hours and we will make it right. Coatings and PPF carry the manufacturer warranty for the product installed.

Questions about any of this? Call or text us at 786-698-0099. Open every day · 7:00 AM – 9:00 PM.